Driver’s License Services Will Be Unavailable at DMV Customer Service Centers Saturday due to Rescheduled External System Outage

ID card, vehicle and other services available; many customers can also renew their driver’s licenses online

 

RICHMOND – Driver’s license services will be unavailable at Virginia Department of Motor Vehicles (DMV) customer service centers statewide Saturday, March 18, as rescheduled Verizon network maintenance will impact access to an essential external licensing system, the National Driver Register (NDR).

By law, DMV is required to check the federal NDR database before issuing a driver’s license and without access to the system this Saturday, driver-related transactions are unavailable.

All DMV offices will be open for all other services, however, customers will be unable to apply for, renew or replace a driver’s license, learner’s permit, CDL, or driver privilege card. Transactions involving identification cards will not be affected.

Online renewal services may be available during the NDR outage, however, replacements of lost or stolen driver’s licenses will not be available. Most Virginians are eligible to renew online every other time they are required to update their license. You can renew online in seconds at dmvNOW.com/SkipTheTrip.